In 2019, annual staff turnover in the hospitality sector was 30% - double the UK average, according to a study by Deputy - and the picture has only worsened with the combination of Covid and Brexit. Losing key team members can have a negative effect on morale and productivity. Finding and retaining the best staff is absolutely paramount to success in the hospitality industry, hence why EasyTip could prove an invaluable tool in cultivating a happy workplace with a motivated team.
Hospitality staff work hard and their excellent service defines your business - they are the backbone of your company, and keep customers coming back. Workers deserve to be generously rewarded and loyal customers want to tip. However, habits have undeniably changed.
As we move away from cash, tipping has evolved and staff are struggling to earn the same level of cash tips they expect. Cashless tipping is the solution, and EasyTip is the leading platform for collecting and distributing tips fairly, simply and transparently. Our software package is completely free for businesses and can be tailored to fit the needs of any hospitality or services venue.
EasyTip sidesteps the headaches associated with accepting tips by bank card, and the platform is fully compliant with HMRC and service charge regulations, so you can rest assured on every front.
EasyTip can benefit your business in so many ways. For example:
We believe that employees should know exactly when and how much they are tipped, so our tipping platform sends them instant notifications to their mobiles. But how does that work? It’s very simple. In the case of restaurants, customers will see a QR code for tips on their receipt, leading them to a page associated with the staff member serving them. In the case of salons and other venues, the QR codes on our bespoke merchandising allows them to select the appropriate staff member. The customer can then tip via Apple Pay, Google Pay or by card.
EasyTip has many more advantages to help you succeed: it’s far more than a tip service, or platform for simplifying troncs, but is also an excellent tech resource to keep everyone more focused on their customer service while boosting a collaborative spirit. If you are interviewing a potential employee, don't forget to share that you are connected to EasyTip and mention all of the previous selling points!
Want to know more about contactless tips and virtual tip jars? Get in touch with us and we will be happy to discuss how we can help your business.