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Please read these terms of service (the “Terms of Service”) carefully as it constitutes a legally binding agreement between you and QR Tip Ltd, a limited liability company (Company Number 12646560) formed under the laws of England with its registered address at Harwood House, 43 Harwood Road, London, SW6 4QP United Kingdom (“EasyTip”). These Terms of Service govern access to and use of the EasyTip’s website located at www.easytip.net and any sub-domains used in connection with or related to the same and any future versions (together the “EasyTip Website”) as well as EasyTip’s mobile applications (the “EasyTip App”) and any EasyTip proprietary software used in connection with the EasyTip Website or the EasyTip App (the "EasyTip Software"). Together, the EasyTip Website, the EasyTip App and the Easy Tip Software constitute the “EasyTip Platform”. These Terms of Service also apply to all services provided by EasyTip through the EasyTip Platform (see the definition of “EasyTip Services” in
Section  below).
NOTICE FOR NON-UK RESIDENTS:
If you are not resident in the United Kingdom, you acknowledge and agree that:
These Terms of Service apply to all Users of the EasyTip Platform, including Users who provide hospitality services to other Users, Users who make payments to Vendors and Merchants, Users who review Goods and Services through the EasyTip Platform, Users who download the EasyTip App and Users who simply view the content available through the EasyTip Website.
If you are using the EasyTip Platform or creating an EasyTip Account (see Section  below), for or on behalf of another person or a corporate entity, you represent and warrant that you have the authority to bind such person or entity to these Terms of Service. The term “User”, “you” or “your” refers to the individual or legal entity, as applicable, accessing or otherwise using the EasyTip Platform or the EasyTip Services (as defined in
Section  below). You acknowledge and agree that the EasyTip Platform and the EasyTip Services are made available to facilitate: (1) the payment of tips and service charges (“Service Payments”) in the hospitality sector; and (2) the submission of guest reviews and ratings of Vendors and Merchants (each as defined in
Section  below). You understand that the EasyTip Platform and the EasyTip Services facilitate these activities and that EasyTip itself is not a Vendor or a Merchant.
By accessing, browsing and using the EasyTip Platform, you confirm that you have read and accept these Terms of Service. If you do not accept these Terms of Service, then you may not access or use the EasyTip Platform or EasyTip Services.
These Terms of Service are subject to change by EasyTip in its sole discretion at any time and to the fullest extent permitted by applicable law. When changes are made, EasyTip shall make an updated copy of these Terms of Service available on the EasyTip Platform. EasyTip shall also update the "Last Updated" date at the top of these Terms of Service. If we make any material changes, and you have registered with us to create an account we may also send an e-mail to you at the last e-mail address you provided to us pursuant to these Terms of Service to notify you of such changes and the date they will become effective for you. For Users not registered with us, any changes to these Terms of Service shall be effective immediately after posting notice of such changes on the EasyTip Platform. EasyTip may require you to provide your consent to the updated Terms of Service in a specified manner before further use of the EasyTip Platform and/or the EasyTip Services is permitted. If you do not agree to any change after receiving a notice of such change, you shall stop using the EasyTip Platform and/or the EasyTip Services. Otherwise, your continued use of the EasyTip Platform and/or EasyTip Services shall constitute your acceptance of such change. Please regularly check the EasyTip Platform to view the most current Terms of Service.
You must read these Terms of Service in their entirety; however, this index is provided for ease of reference to enable you to navigate to specific sections of these Terms of Service.
These Terms of Service form an agreement between you and QR Tip Ltd, a limited liability company incorporated under the laws of England. The terms “EasyTip”, “us”, “we” or “our” means QR Tip Ltd.
QR Tip Ltd and its affiliates, officers, directors and employees are referred to in these Terms of Service as the “EasyTip Group”. For the avoidance of doubt, the EasyTip Group does not include any third parties such as Merchants or Vendors (as such terms are defined in Section 2 below).
Definition of Users. The EasyTip Platform facilitates:
Collectively, Customers, Vendors, Merchants, Troncmasters, Vendor Accountants and viewers of the EasyTip Website constitute "Users" of the EasyTip Platform and these Terms of Service apply to all Users.
Additional Terms and Conditions for EasyTip App Users. To the extent the other terms and conditions of these Terms of Service are less restrictive than, or otherwise conflict with, the terms and conditions of this Section, the more restrictive or conflicting terms and conditions in this Section apply, but solely with respect to the EasyTip App if downloaded from the Apple App Store or the Google Play Store.
The following additional terms and conditions apply to you if you are using the EasyTip App and have downloaded it from the Apple App Store or the Google Play Store. You acknowledge and agree that:
These Terms of Service are entered into between you and EasyTip. Neither Apple, Inc. ("Apple") nor Google, Inc. ("Google") (collectively, the "Download Providers") are parties to these Terms of Service nor shall they have obligations with respect to the EasyTip App. EasyTip, and not Apple or Google, is solely responsible for the EasyTip App, including any maintenance and support, and the content thereof as set forth hereunder. However, the Download Providers, along with their respective subsidiaries, are third-party beneficiaries of these Terms of Service. Upon your acceptance of these Terms of Service, the Download Provider used to obtain the EasyTip App shall have the right (and shall be deemed to have accepted the right) to enforce these Terms of Service against you as a third-party beneficiary. If EasyTip fails to conform to any applicable warranty, you may notify the Download Provider used to obtain the EasyTip App and they shall refund the purchase price (if any) of the EasyTip App in accordance with their policies, and, to the maximum extent permitted by applicable law, the Download Provider used to obtain the EasyTip App shall have no other warranty obligation whatsoever with respect to the application and, as between the Download Provider used to obtain the EasyTip App and EasyTip, any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to confirm to any warranty is EasyTip’s responsibility. You and us both acknowledge that EasyTip, not the Download Provider used to obtain the EasyTip App, is responsible for addressing any end-user or third-party claims related to the EasyTip App, including, but not limited to: (a) product liability claims, (b) any claim that the EasyTip App fails to conform to any applicable legal or regulatory requirement, and (c) claims arising under consumer protection or similar law.
In the event of any third-party claim that the EasyTip App or your possession or use of the EasyTip App infringes on that third party’s intellectual property rights, EasyTip shall be solely responsible for the investigation, defence, settlement and discharge of any such intellectual property infringement claim.
License. Subject to your compliance with these Terms of Service, EasyTip hereby grants you a personal i.e., only valid for you, revocable, non-exclusive and non-transferable license to use the EasyTip Platform in accordance with these Terms of Service in the following manner depending on the type of User that you are:
The activities described above constitute "Permitted Use" as applicable to a specific type of User.
Reservation of Rights. EasyTip retains the right, at its sole discretion, to deny access to anyone to the EasyTip Platform or the EasyTip Services, at any time and for any reason (or no reason at all), including, but not limited to, for violation of these Terms of Service or use other than the Permitted Use. You shall cease and desist from any such access and use of the EasyTip Platform or EasyTip Services immediately upon request by EasyTip.
Geographic Application of the EasyTip Platform. The EasyTip Platform and/or specific services may not be available at all or any times and in all or any countries. Furthermore, nothing on the EasyTip Platform constitutes an offer or solicitation to buy or sell any product or service.
Changes to the EasyTip Platform. EasyTip reserves the right to change (or allow a third party to change) any information, material or content contained on or provided through the EasyTip Platform (the "Content") at any time, and from time to time, without notice.
Through the EasyTip Platform, EasyTip provides Users with the following services (the “EasyTip Services”):
EasyTip may provide products or services to Merchants or Vendors through a separate agreement executed with such parties.
Any Vendor-related information on the EasyTip Platform is content provided by the Vendor and not EasyTip, and EasyTip is not liable for such content.
To use the EasyTip Platform and most features of the EasyTip Services, Merchants, Vendors, Troncmasters and Vendor Accountants are required to successfully create a user account (the "EasyTip Account") using the EasyTip Platform.
Making Service Payments
Using the EasyTip Platform, a Customer can scan the QR Code provided by a Vendor or Merchant to make Service Payments to Merchants via a Payment Processor. After scanning the QR Code, a Customer will be directed to a window requesting that he or she enter the amount of the desired Service Payment. Once a Customer has entered the amount, he or she will have the opportunity to review it and pay the card fees associated with the Service Payment. After a Customer reviews and confirms that the amount of the Service Payment is correct, the Customer may proceed to make the Service Payment. A Customer’s payment card will be charged when he or she makes a Service Payment.
Once a Customer has made a Service Payment, the Customer shall not be entitled to change or cancel that Service Payment and shall not be entitled to a refund. If a Customer accidentally makes the same Service Payment twice, the Customer can obtain a refund for the second Service Payment by contacting EasyTip via chat, e-mail or the EasyTip support phone line provided on the EasyTip Platform.
EasyTip may offer support to Users in respect of issues relating to the EasyTip Services. Users with any problems, questions or suggestions with respect to the EasyTip Platform or the EasyTip Services should contact EasyTip’s customer support team (and not Merchants or Vendors) via chat (preferable), e-mail or phone at the contact information provided on the EasyTip Platform.
Payment Processing Services
Payment processing services for the EasyTip Platform are provided by such third party payment processors or gateway service providers as EasyTip may choose from time to time (each such service provider, a "Payment Processor"). Depending on the applicable Payment Processor, you may be required to abide by any terms and conditions of such Payment Processors. You agree, understand and acknowledge that you agree to be bound by any such terms and conditions as communicated to you from time-to-time.
Price and Payment
Payment of Service Payments must be made by a Customer with an accepted credit or debit card issued in his or her own name through a Payment Processor (each such payment, a "Card Payment"). A Customer will be charged at the time of making a Service Payment. At the time of making a Service Payment, each Customer represents and warrants that it is using a credit or debit card issued in his or her own name. Each Customer consents to the collection and use of his or her information (including, if applicable, personal information) by such Payment Processors as is necessary to process Service Payments. EasyTip reserves the right to add, remove or replace any Payment Processor connected to the EasyTip Platform at any time in its sole discretion. Each Customer agrees that the Payment Processor charge his or her payment card for any Service Payment made. Each Customer is responsible for ensuring that all of his or her billing information is current, complete, and accurate.
Each Service Payment will be subject to EasyTip Fees and Processor Fees, as described below. When making a Service Payment, a Customer must choose either to:
EasyTip and Payment Processor Fees
Payments made through the EasyTip platform are subject to fees charged by EasyTip (“EasyTip Fees”) and fees charged by third party Payment Processors (“Processor Fees") together “Card Fees”.
EasyTip Fees are detailed in the “EasyTip Fees” section of the EasyTip Website available at www.easytip.net. EasyTip currently charges a fee of up to 2.5% excluding value added tax.
Processor Fees vary depending on a number of factors, including:
Due to these variables, EasyTip cannot calculate the precise Processor Fee in advance of a card transaction. EasyTip therefore charges Processor Fees based on an estimation of the fees that are likely to be charged by the relevant Payment Processor. Exclusive of value added tax, these fees are currently:
EasyTip currently uses Stripe and Checkout as Payment Processors. Their fee structures are available at:
Each Customer agrees, understands and acknowledges that EasyTip engages Payment Processors to facilitate processing of payments, including Stripe and Checkout. Accordingly, a Customer may be required to follow any terms and conditions of such third-party payment processors/gateway service providers, as communicated to you, from time to time.
Vendor Services Charges
Certain Vendors may require that a certain amount or percentage (a "Service Charge") be deducted from Service Payments made to its Merchants. In such cases: (1) the Vendor will receive the Service Charge; and 2) the Merchant will receive the balance of the Service Payment.
Service Payments may be debited from a Customer’s bank/card account in a currency other than the one selected if the bank or Payment Processor requires payment in a specific currency or the currency selected by Customer is subject to a mandatory currency conversion. Any payment made in a currency other than the currency of the payment card used may result in additional fees being charged by the payment card provider or the Payment Processor.
Service Payments made by a Customer will be transferred to an accepted bank account or credit or debit card registered to such Merchant’s EasyTip Account. A bank account or payment card must normally be issued in the name of a Merchant; however, where a Merchant does not possess an accepted bank account or payment card, a Vendor may agree to accept Services Payment on such Vendor’s bank account or payment card on behalf of a Merchant
Each Merchant when registering a bank account or a payment card represents and warrants that it is using a bank account or a credit or debit card issued in his or her own name or in the name of the Vendor for who such Merchant works.
Where a Vendor agrees for its bank account or payment card to be used to accept Service Payments on behalf of a Merchant, the Vendor undertakes to provide the Service Payments received on such account or payment card to the relevant Merchant.
A Merchant who registers a Vendor’s account or payment card to his or her EasyTip Account acknowledges and agrees that: (1) the Vendor alone is responsible for ensuring that the Merchant receives his or her Service Payments; and (2) EasyTip does not warrant or guarantee that a Vendor will transfer Service Payments to a Merchant on whose behalf they are collected.
Depending on the Payment Processor EasyTip uses to process a Service Payment, Merchants or Vendors may be required to pay a fee when transferring Service Payments to their cards or bank accounts. Further details on these fees are available at:
The EasyTip Platform facilitates the establishment and operation of Tronc Scheme whereby Service Payments made to individual Merchants are pooled and subsequently be allocated amongst a Vendor's Merchants and other employees. In a restaurant, for example, a Tronc Scheme may be used to share Service Payments amongst Merchants and other staff, such as cooks, managers and hostesses.
If operated in accordance with applicable legislation, a Tronc Scheme can allocate tips to employees without the employer being obligated to deduct certain categories of taxes and social contributions.
Where the EasyTip Platform is used to manage a Tronc Scheme, Troncmasters and Vendors agree to the following additional terms and conditions:
Upon any failure to manage a Tronc Scheme in accordance with the foregoing terms and conditions, EasyTip shall be authorised to suspend or terminate a User's access to the EasyTip Platform.
Failure to manage a Tronc Scheme in accordance with the above terms and conditions may also result in a Vendor being liable for inappropriate deduction of certain taxes and social contributions from the relevant Service Payments. EasyTip shall not be responsible for any such actions, and each Vendor and Troncmaster indemnifies the EasyTip Group against any losses associated with a failure by a Vendor or Troncmaster to comply with the terms and conditions set out above.
A Vendor may create an EasyTip Account for use by a Vendor Accountant. Using such an account, a Vendor Accountant may determine the withholding taxes applicable to Service Payments. At the election of the Vendor, either: (1) the gross Service Payment is transferred to the Vendor, who deducts applicable taxes and forwards the balance of the Service Payment to the relevant Merchant; or (2) the net Service Payment is sent to the Merchant and taxes withheld are transferred to the Vendor. Any Vendor Accountant for whom an EasyTip Account is created expressly agrees to use such EasyTip Account only for the foregoing purposes.
EasyTip grants Vendor Accountants access to the EasyTip Platform to facilitate the conduct of the activities described above. Where Vendor Accountants and Vendors use the EasyTip Platform for such activities, they alone are responsible for complying with all obligations to withhold taxes from Service Payments and no member of the EasyTip Group shall be responsible for any failure to comply with such obligations. Each Vendor using the EasyTip Platform to calculate withholding taxes as described above undertakes to remit all taxes withheld to the relevant tax authorities and agrees to indemnify the EasyTip Group against any losses associated with a failure to do so.
For further information on tax matters, please see the disclaimers set out under the heading "Tax Obligations" in
Section 13 below.
EasyTip implements the EasyTip Platform with Vendors in one of three ways:
You may not, without EasyTip's prior written permission, use the EasyTip Platform, the EasyTip Services or any Content (including any other User’s User Content) for purposes other than the applicable Permitted Use. Without limiting the generality of the foregoing, you shall not, and shall not permit anyone else to, or attempt to use the EasyTip Platform and/or the Content to:
You may not use the EasyTip Platform for any dealings, engagement, or services linked directly or indirectly with the following jurisdictions that EasyTip deems high risk: the countries of Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, and Luhansk regions.
It is prohibited to use the EasyTip platform to collect any Service Payments or otherwise accept any payments relating to:
Content and Intellectual Property
Terms on Feedback/Feedback and Other User Content
You shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of Feedback or other User Content to the EasyTip Platform.
If you elect to have any business dealings with anyone whose products or services may be referenced or advertised on the EasyTip Platform, you acknowledge and agree that such dealings are solely between you and such advertiser and you further acknowledge and agree that no member of the EasyTip Group shall have any responsibility or liability for any losses or damages that you may incur as a result of any such dealings.
The EasyTip Platform may provide links to third party websites and such links are provided solely for your convenience. If you use these links, you leave the EasyTip Platform. We have not reviewed and do not control any of these third-party websites (and are not responsible for these websites or their content or availability). EasyTip does not endorse these sites, their content, or the results of the use of such sites or content, and EasyTip is not liable for their content, functions, or any malfunctions caused by, or malicious code emanating from, these sites. If you decide to access any of the third-party websites linked to the EasyTip Platform, you do so entirely at your own risk.
EasyTip reserves the right to prohibit or require you to remove any link to the EasyTip Platform, including, without limitation, any link which contains or makes available any content or information of the foregoing nature, at any time.
Content: While we try to ensure that information on the EasyTip Platform is correct, we do not promise it is accurate or complete. EasyTip may make changes to the EasyTip-Content and any other material on the EasyTip Platform, at any time without notice. The EasyTip-Content and any other material on the EasyTip Platform may be out of date, and we make no commitment to update that material.
Merchant actions and omissions: The legal contract for the supply and purchase of Goods and Services is between the Customer and the Merchant. EasyTip has no control over the actions or omissions of any Merchant or Vendors and is not liable for any act or omission or otherwise for the performance of Merchants and Vendors.
The foregoing disclaimers do not affect Customer’s statutory rights against any Merchant or Vendor.
The limitations above reflect a fair allocation of risk but for which EasyTip would not make the EasyTip Platform and/or EasyTip Services available to users. The limitations specified in this section shall survive and apply even if any limited remedy specified in these terms is found to have failed of its essential purpose or is found invalid by any competent court.
You agree to defend, indemnify and hold harmless the EasyTip Group, its licensors and their directors, officers, agents, contractors, partners, representatives and employees from and against any threatened or actual claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal fees, incurred in connection with or as a result of your:
EasyTip reserves the right, at its own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you hereunder, and you shall cooperate as fully as reasonably required by EasyTip.
EasyTip may change its notice contact information from time to time by posting updated contact details on the EasyTip Platform.
By providing us with your data, you warrant to us that you are over 13 years of age.
EasyTip is the data controller and we are responsible for your Personal Data (EasyTip is also referred to as “we”, “us” or “our” in this privacy notice).
Our full contact details are:
QR Tip LtdHarwood House43 Harwood RoadLondon, SW6 4QPUnited Kingdom
Email address: firstname.lastname@example.org
It is important that the information EasyTip holds about you is accurate and up to date. Please inform us of any changes to your personal information by emailing us at the email address above.
We process your data in order to provide you with the EasyTip Platform and all associated services.
“Personal Data” means any information capable of identifying an individual (and does not include anonymised data).
EasyTip may process the following categories of Personal Data about you:
“Communication Data” includes any communications that you send to EasyTip, whether through the contact form on our website, via email, text message, social media messaging, social media posting or by any other means. EasyTip processes this data for the purposes of communicating with you. We also process it to keep records and to establish, pursue or defend legal claims. EasyTip’s lawful ground for this type of processing is our legitimate interest in replying to communications we receive, keeping records, and establishing, pursuing or defending legal claims.
“Customer Data” includes: (1) data provided by you in opening an account on the EasyTip Platform (or by someone opening an account on your behalf). Such data may include your name, title, email address, phone number, and other contact details and, in certain circumstances, your photograph; (2) data relating to any payments you make or receive using the Payment Processors associated with the EasyTip Platform (such as the amount, date and recipient of payments); and (3) contact details optionally provided by Customers when submitting reviews. EasyTip processes this data to enable you to access and use the EasyTip Platform, to keep records of any payments you make or receive, and to enable follow-up on Customer reviews by the Vendors who use the EasyTip Platform. EasyTip’s lawful ground for this processing is the provision (or prospective provision) of services to you.
“Usage Data” includes data about how you use the EasyTip Platform together with any data that you post on the EasyTip Platform, including any reviews. EasyTip processes this data to operate the EasyTip Platform and to make sure that appropriate content is provided to you. EasyTip also processes this date to ensure the security of the EasyTip Platform, to maintain back-ups of information and to enable the publication and administration of the EasyTip Platform. EasyTip’s lawful ground for such processing is our legitimate interest in enabling the proper administer of the EasyTip Platform and our business.
“Technical Data” includes data about your use of the EasyTip Platform, and includes:
This technical data is produced by an analytics tracking system. EasyTip processes this data to analyse your use of the EasyTip Platform, to administer the EasyTip Platform and our business, to deliver website content and advertisements to you, and to analyse the effectiveness of our advertising. EasyTip’s lawful ground for processing this type of data is our legitimate interests to enable the proper administration of the EasyTip Platform and to develop our business and marketing strategies.
“Marketing Data” includes data regarding your communication and marketing preferences and your preferences regarding EasyTip and third parties. EasyTip processes this data in order to deliver relevant content and advertisements to you and to analyse the effectiveness of this advertising. EasyTip’s lawful ground for processing this type of data is our legitimate interests in studying how Users use our products and services, developing such products and services, and determining our marketing strategy.
EasyTip may use Customer Data, Usage Data, Technical Data and Marketing Data to deliver relevant content, advertisements and other marketing communications to you and to determine the effectiveness of such advertisements. EasyTip’s lawful ground for this is our legitimate interest to develop our business.
“Sensitive Data” is data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, membership in trade unions, and health, or genetic and biometric data. EASYTIP DOES NOT COLLECT ANY SENSITIVE DATA ABOUT YOU.
EasyTip may be required to collect Personal Data by law. EasyTip may also do so under the terms of the contract between EasyTip and you. If you do not provide EasyTip with that data when requested, EasyTip may not be able to perform the relevant services.
EasyTip will only use your Personal Data for the purpose for which it was originally collected or, if necessary, a reasonably compatible purpose. If EasyTip is required to use your Personal Data for a new and unrelated new purpose, EasyTip will inform you of the grounds for this use.
EasyTip may process your Personal Data without your knowledge or consent where this is required or permitted by law.
EasyTip may receive data about you from third parties such as analytics providers, advertising networks and search information providers based outside of the EU, and from providers of payment and technical services.
EasyTip’s lawful ground for processing your Personal Data to send you marketing communications is either your consent or our legitimate interest in developing our business.
Under the applicable law, EasyTip may send you marketing communications if:
EasyTip will obtain your express opt-in consent before sharing your Personal Data with any third party for their marketing purposes.
You can ask EasyTip or any third parties to stop sending you marketing messages at any time by: (1) following the opt-out link on any marketing communication you receive; or (2) emailing us at the email address set out in Section 2 above.
Where you opt-out of receiving marketing communications, this will not apply to Personal Data provided to us as a result of the use of a product or service or other transactions.
EasyTip may be required to share your Personal Data with the following parties:
In the case of Merchants using the EasyTip Platform to connect to a Payment Processor to receive payments of tips via such Payment Processor, EasyTip may be required to share Personal Data with your employer or accountants and other professionals working on your employer's behalf for the purposes of: (1) verifying your employment; and (2) enabling such persons to operate payroll and tax procedures. EasyTip may also share Personal Data with such employers for the purposes of implementing schemes for the pooling of tips.
EasyTip is subject to the provisions of the General Data Protection Regulations that protect your Personal Data. If EasyTip transfers your data to third parties outside of the EEA, we will ensure that certain safeguards are in place to ensure a similar degree of security for your Personal Data. Therefore:
If none of the above safeguards is available, EasyTip may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.
EasyTip has put in place security measures to prevent your Personal Data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. EasyTip allows access to your Personal Data only by those employees and partners who have a business need to know such data. Such persons will only process your Personal Data on EasyTip’s instructions, and they must keep it confidential.
EasyTip has established procedures to deal with any suspected Personal Data breaches. EasyTip will notify you and any relevant regulator of a breach if we are legally required to.
EasyTip will only retain your Personal Data for as long as necessary to fulfil the purposes for which we collected it (including for the purposes of satisfying any legal, accounting, or reporting requirements).
When determining the appropriate period for the retention of data, EasyTip considers the following factors with respect to the relevant data: amount; nature and sensitivity; potential risk of harm from unauthorised use/disclosure; processing purposes; and legal requirements.
For tax purposes, the law may require EasyTip to keep basic information about our customers (including contact and identity details and financial and transaction data for six years after they stop being customers.
In some circumstances, EasyTip may anonymise your Personal Data for research or statistical purposes in which case EasyTip may use this information indefinitely without further notice to you.
Under data protection laws you have rights in relation to your Personal Data, including the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.
More information about these rights is available at: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
If you wish to exercise any of your rights, please email EasyTip at the email address set out in Section 2 above.
You will not be charged any fee to access your Personal Data (or to exercise any of the other rights). However, EasyTip may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. EasyTip may also refuse to comply with your request in these circumstances.
EasyTip may be required to request specific information from you to help confirm your identity and ensure your right to access your Personal Data (or to exercise any other rights). This is a security measure to ensure that Personal Data is not unlawfully disclosed to any person. EasyTip may also contact you to ask you for further information in relation to your request to speed up our response.
EasyTip endeavours to respond to all legitimate requests within one month. It may on occasion take longer than one month to respond if your request is particularly complex or you have made numerous requests. In this case, EasyTip will notify you.
If you are not happy with any aspect of how EasyTip collects and uses your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). EasyTip would appreciate it if you contact us first if you do have a complaint so that we can try to resolve it for you.
Providing your personal data as described herein is fundamentally necessary for us to provide you with services via the EasyTip-Platform. Therefore, if you do not want to provide your personal data, we will not be able to provide you with such services.
The EasyTip Platform may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. EasyTip does not control these third-party websites and we are not responsible for their data management procedures. When you leave the EasyTip Platform, we encourage you to read the privacy statement of each website you visit.
By browsing and using the EasyTip Platform, you are agreeing to comply with and be bound by the EasyTip Terms of Service available at: https://easytip.net/terms-of-service
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