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How can I get support?

At EasyTip, we are committed to providing fast and reliable support to ensure a smooth experience for both customers and businesses. Whether you need help with tipping transactions, account management, or general inquiries, our support team is available to assist you.

 

Ways to Get Support

 

  1. Help Centre
    Visit our EasyTip Knowledge Centre, where you can find answers to frequently asked questions, troubleshooting guides, and helpful resources. This is the quickest way to resolve common issues without waiting for a response.

  2. Email Support

    For more specific queries or technical issues, you can contact our support team via email: UK Support: support.uk@easytip.net
    UAE Support: support.uae@easytip.net

We aim to respond to all queries within 24-48 hours, depending on the complexity of the issue.

 

What Information Should I Provide?

 

To speed up your support request, please include:

  • Your full name and contact email
  • A brief description of the issue
  • Screenshots or transaction details (if relevant)
  • The device and browser you are using (for technical issues)

Our Commitment

 

We strive to resolve inquiries quickly and efficiently. Whether you are a customer looking for help with tipping or a business managing payments, EasyTip is here to support you every step of the way.

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