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Can I downgrade from the super to a standard plan?

If you cancel your subscription to Super Plan, after the completion of the period your account will be downgraded to a Standard Plan. Standard plan has a limited functionality, and this may impact your customers and your staff. Please consider the differences in plans carefully and consult your customer representative. 

Things to Consider Before Downgrading

While the Standard Plan still provides essential tipping features, it comes with limited functionality compared to the Super Plan. Downgrading may impact both your customers and staff, so it’s important to review the differences before making a decision.

Key Differences Between the Super Plan and Standard Plan

Advanced Tip Reporting – The Super Plan offers automated tip reporting and third-party accountant access, which are not included in the Standard Plan.
Payroll Integration – If you report tips through payroll, this feature is exclusive to the Super Plan.
Customizable Tip Distribution – The ability to configure and automate tip sharing is more flexible in the Super Plan.
Priority Support – Super Plan subscribers receive dedicated customer support and priority service.
Multiple Tipping Configurations – Some advanced settings, like team-based or pooled tipping, may not be available on the Standard Plan.

How to Downgrade Your Plan


If you’re considering switching to the Standard Plan, we recommend:

🔹 Reviewing Plan Features – Ensure that your business doesn’t rely on Super Plan-exclusive features.
🔹 Consulting a Customer Representative – Our support team can help assess whether the downgrade will impact your operations.
🔹 Making the Change Before Renewal – To avoid disruptions, plan your downgrade before your current billing cycle ends.

Need More Help?

If you’re unsure whether the Standard Plan meets your needs, reach out to our EasyTip customer support team. We’re happy to guide you through the best plan for your business and help with a smooth transition.

💡 Speak to our team today to explore your options! 🚀