EasyTip and Opaala join forces to expand fair tipping in the UAE

Dubai, 2 April 2024 - EasyTip, a leading cashless tipping platform operating in the UK, EU and the  UAE, today announces a partnership with Opaala,  UAE’s premier cloud-based platform that lets restaurant, café, bar, lounge, hotel, cinema and other venue guests order and pay directly from their mobile.  

It’s estimated that the collection and distribution of tips in the UAE amounts to over AED 5 billion each year and costs businesses at least AED 200 million  

of additional operating expenses. Whilst payment delays and lack of transparency on who receives customer tips are causing recruitment and churn issues in critically important industries such as hospitality and beauty services.  

To address these concerns, EasyTip and Opaala have joined forces to expand fair tipping practices across the UAE by integrating EasyTip’s tips collection and distribution systems into Opaala’s digital menu and pay-at-table platform.  

Opaala’s existing and future customers can now collect and distribute tips directly to each employee via EasyTip’s distribution platform. Tips collected and distributed via EasyTip enable hospitality businesses to unlock substantial operational cost savings, boost the level of collected tips, and empower employees with unparalleled transparency on tips distribution and payouts.  

Integration between Opaala and EasyTip will also provide clients a unique set of data analytics on the  performance of their teams, customer feedback and spending. Tip recipients, in turn, will be able to track all tips and payouts via the EasyTip app and benefit from faster settlement times.  The Easytip and Opaala partnership is already live and enabled at locations in Dubai, including venues such as Nightjar. Overall, the integration will be available to over 1500 hospitality clients that use both platforms and empower over 20,000  hospitality workers in the UAE to receive tips faster and more transparently.

"The EasyTip and Opaala partnership developed out of a profound desire of both companies to transform the way tips are collected and distributed in the UAE.  Combining innovations of Opaala’s best-in-class digital menu and ordering system with EasyTip’s tip collection and distribution platform is a powerful proposition to clients looking to boost their teams income, reduce costs and bring fair and transparent tipping practices to their businesses. This collaboration is the first of its kind in the UAE and is truly a win-win for platforms, merchants and customers. "

Evgeniy Chuikov,  

Co-founder and CEO of EasyTip

"Collecting tips is of fundamental importance to  hospitality venues but the industry’s greatest  challenge has always been on distributing them  fairly, quickly and transparently to relevant team  members. Opaala and EasyTip integration does  exactly that and we are pleased to see Opaala  clients adopting this important integration and  enhancing tips in their venues. "

Marwan Saab,  

Co-founder and CEO of Opaala

About EasyTip:

Launched in 2021 in the United Kingdom, EasyTip  is a leading online platform for collecting tips and  ratings in the hospitality industry. The mission of  the company is to transform old tipping habits and  make tipping faster and fairer for the recipients.  The platform services over 2,000 businesses in the  UAE, the UK and the EU including brands such as  The Grooming Company, Seamocean, Oddono’s,  Tara Rose, Hershesons and many others.  

EasyTip's contactless tipping technology helps  business owners and staff in the hospitality  industry to earn more. Customers can tip  

employees directly from their mobile phones  in just seconds by simply scanning a QR code  without needing any App.  

EasyTip is the perfect solution for business owners, as it reduces administrative costs, provides instant customer feedback, and improves employee performance and retention. Moreover, with the rise of cashless tipping, EasyTip is an excellent way for staff to control and increase their earnings in a fairer, personalised and transparent way.

About Opaala:

Opaala is a leading smart, contactless, cloud-based platform that lets restaurant, café, bar, lounge, hotel, cinema and other  venue guests order  and pay directly from their mobile. Opaala dynamic platform allows for inVenue for table service, inRoom for room service and reMote for takeaway or delivery, along with their unique MultiBrand Single Cart feature.

Opaala lets your establishment control operations and improve profitability by increasing table turnover, reducing ordering errors, eliminating the costs and waste of printed menus. Importantly, the platform frees staff to serve more in-table and takeaway orders and helps hospitality businesses understand what and how your guests are ordering.

Opaala was launched in 2020 and works with over 1,000 leading hospitality brands such as W Hotels, Niki Beach, Depachika Food Hall, Yas Food Hall, and many others in the UAE and globally. 

For more information, please visit EasyTip or sign up to EasyTip and Opaala here.

For media enquiries:
Abi Pike, Head of Marketing
marketing@easytip.net
www.easytip.net